Manual screening can't catch José as Jose. Our fuzzy matching can.
$30/hr admin time × 6 hours/month = $180/month in labor
Manual screening costs more than automation before you account for the risk of missed exclusions. A single CMP penalty dwarfs years of software costs.
Someone on your team spends half a day every month copying names into the OIG website one at a time. That is time not spent on patient care or billing.
The OIG search tool only finds exact matches. If your records say "Jose" but the LEIE says "Jose" with an accent, you will miss it. Suffix variations like Jr. and III create the same blind spot.
When a surveyor asks for proof of screening, you need to dig through spreadsheets, screenshots, and email threads. There is no centralized record of what was checked and when.
Typos, skipped rows, and forgotten checks are inevitable when screening is manual. A single missed exclusion can trigger a $22,427 penalty per item billed.
| Capability | ClientCare | Manual / Spreadsheets |
|---|---|---|
| Monthly OIG/LEIE Screening | Automated | 4-8 hours/month |
| Fuzzy Name Matching | ||
| Accented Name Detection (e.g. Jose vs Jose) | ||
| Suffix Handling (Jr, Sr, III) | ||
| Full Audit Trail | ||
| Real-Time Eligibility Verification | ||
| Human Error Risk | Eliminated | High |
| Scalability (100+ Staff) | Instant | Days of work |
| Cost | $149/mo | $180+/mo in labor |