Every inbound fax classified. Every signed order matched to the right patient. Every unsigned order chased on your schedule until it comes back signed. Built for home health agencies running on Axxess, WellSky, or AxisCare.
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11,500+
Home health agencies in the US
8%
Average Medicaid churn rate
$34K
Average annual loss per agency
Every agency has a stack of orders waiting on physician signatures. At 100+ active patients, 20 to 40 orders are usually pending at once, representing $40K to $160K in revenue at risk.
Most agencies receive 50 to 150 faxes per day. Sorting them manually, matching them to the right patient, and routing them to billing eats one to two full-time staff just to keep the inbox moving.
When a certification period expires before the signed order returns, the agency cannot bill for the episode. The clinicians worked the visits. The revenue is gone.
Eligibility monitoring and compliance screening purpose-built for home health agencies of every size.
Every fax that lands in your inbox gets classified by document type, scanned for patient identity, and auto-matched to the right pending order. Multi-patient packets and stapled segments are split correctly without human intervention.
Unsigned orders get re-faxed automatically on the cadence you choose with a clean cover sheet. Escalation rules are configurable too, so nothing sits silently for 30 days.
Signed but undated, dated but unsigned, wrong signer, illegible handwriting. The system flags every defect category before the order gets filed, so you fix it on day one instead of week three.
Drop your Orders Pending MD Signature export into the import wizard. The system reconciles against your existing pending list, flags duplicates, and starts the re-fax workflow on the orders that need it.
Pull patient and staff CSVs from WellSky, Axxess, AxisCare, or any EMR. No special formatting required.
Drag and drop your files. Our system maps columns automatically, starts eligibility checks on patients, and screens staff against the OIG/LEIE.
ClientCare monitors eligibility on a rolling basis and re-screens staff monthly. You get alerts the moment something changes — not after a denial.
Start Your Free Trial Today
Full access to eligibility monitoring and OIG screening for 30 days — no credit card required. Most home health agencies are up and running in under 10 minutes.
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State-specific compliance guides